Labour shortage? Think training!

Oct 9, 2018 | Custom training solutions, Supporting the Experts

Of late, there is talk everywhere of labour shortage in business. Each time the subject is raised, the challenge of having access to qualified employees inevitably comes to the fore. To meet this challenge, many solutions are considered, such as

  • a review of work processes and the establishment of quality improvement committees
  • an optimization of operational efficiency and the automation of certain tasks
  • the management of internal succession
  • immigration and other non traditional labour pools

The common denominator to all these solutions : training! Why is that?Because all options require employees to develop skills or knowledge that will help companies achieve their business goals.

In order to target the training that will be offered to employees, the needs and challenges of the business must be well defined through questions such as : what are the business goals pursued? What improvements can be brought to the present situation? What changes will soon be introduced? What quality standards need to be maintained? What are the challenges linked to the integration of new employees? All these questions will help identify what kind of training to develop for the business.

But beyond needs analysis, how do you manage it so that training is tailored to the needs of the business and allows employee development? Invaluable resources already exist at the heart of businesses : experts and well-performing employees. These persons can help define good practices, explain work processes or safety procedures, etc. They are at the core of training design. Under the guidance of an instructional designer specialised in tailored training, that raw knowledge is transformed into an organised training that is of added value for the employee.

Moreover, experts are not always good at synthetizing or are not always available to teach regularly. At this stage, an analysis of delivery modes and needs is required. Is group training essential? Does the training need to take place in a classroom and on site? Are the trainees spread out in different workplaces? Also, can training be done at different times (asynchronous learning) or must all employees be trained at the same time (synchronous training)? In short, there are many questions to ask oneself to maximize the benefits of training.

The advantages of offering quality training to one’s employees are generally well known :  :

  • increase in mobilisation
  • greater labour retention
  • skills development
  • productivity increase

and much more!

Reading this note, you may realise that developing tailored training is accessible. A good analysis of training needs and of delivery modes along with the contribution of experts within the business are essential.

But the true key to success is to have training specialists guide you through the analysis and design phase of the training. They will ensure that the benefits of the training are maximized for the business.

In short, a well designed training, based on a good needs analysis, is surely a profitable investment that complements all solutions looked at by businesses to manage labour shortage.



Simon Nadeau
Founding president of HybFormation and instructional designer

To know more :
This blog was written for the conference : «Améliorer la performance de votre  équipe : comment cloner vos employés-clés?» (Improve the performance of your team : how to clone your key employees?).


Conference description

When : Wednesday, November 21 at 8:45

Where : Palais des congrès de Montréal, at the event Stratégies PME, 7th edition

Please contact me if needed,